Frequently Asked Questions
Everything you need to know about your CRAFTD jewelry.
What materials are used in CRAFTD jewelry?
Our pieces are crafted using premium 316L stainless steel and plated in real 18K gold or rhodium. They are designed to be water, sweat, and heat resistant, ensuring they never tarnish or turn your skin green.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK. International shipping varies by location but generally arrives within 7-14 business days. Express options are available at checkout.
Does the jewelry come with a warranty?
Yes, every piece comes with a Lifetime Warranty. If your jewelry fades, breaks, or tarnishes through normal wear, we will replace it for free.
What is your return policy?
We offer a 14-day return policy for a full refund or exchange, provided the items are in their original, unworn condition with all packaging intact.
Can I wear my jewelry in the shower or gym?
Absolutely. CRAFTD jewelry is built for the everyday grind. Our materials are 100% waterproof and sweatproof, making them perfect for the gym and the shower.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options including Klarna and Afterpay/Clearpay.